Takealot contact number is 087 362 7666. It is the main contact number. Contacting Takealot customer service or customer care is a straightforward process with multiple options available.
Whether you prefer phone calls, emails, social media, or visiting their physical address, Takealot strives to provide assistance and resolve any issues you may encounter during your online shopping experience.
Takealot is a giant online marketplace in South Africa. Many South Africans shop on the most popular online shopping websites via the web or their mobile apps.
For you to land on this page means you’ve been shopping on Takealot and would need help on how to contact Takealot customer care to resolve some issues.
Table of Contents
How to contact Takealot on phone
Below are the available contact details you can use to reach Takealot.
- Call the Takealot customer service number at +27 87 362 8000.
- An automated menu will guide you through various options.
- If you call outside of working hours, you may need to leave a voicemail.
Other Takealot contact numbers
- Takealot Delivery Team Driver Hotline: 087 362 7666
- Takealot cancel order contact number: +27 87 362 8000
- Takealot complaints contact number: 0860 000 272
Takealot Contact Number in Johannesburg
Unfortunately, specific contact numbers for Johannesburg are not readily available. However, you can contact Takealot’s main customer service number at +27 87 362 8000. They should be able to assist you with any queries or concerns you may have.
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Takealot Head Office Contact Number
To reach Takealot’s head office, you can use their main customer service number mentioned above, which is +27 87 362 8000. They will be able to direct your call to the appropriate department or provide you with the necessary information.
Takealot Contact Number on WhatsApp
Takealot does not currently provide a specific contact number for WhatsApp inquiries. It is recommended to use their main customer service number or other available channels for assistance.
Takealot Contact Number in Cape Town
Takealot’s headquarters is located in Cape Town. To contact them, you can use their main customer service number, +27 87 362 8000. They will be able to assist you with any inquiries or concerns you may have.
Takealot Contact Number in Pretoria
Unfortunately, specific contact numbers for Pretoria are not readily available. However, you can contact Takealot’s main customer service number at +27 87 362 8000. They should be able to assist you with any queries or concerns you may have.
How to contact Takealot via email addresses
Takealot provides various email addresses for different purposes:
- For corporate customer inquiries, email corporate.customer@takealot.com.
- For general complaints, email complaints@cgso.org.za.
- For marketing-related inquiries, contact marketing@takealot.com.
- To report security concerns, email security@takealot.com.
- For legal matters, reach out to legal@takealot.com.
Takealot physical address
If you prefer face-to-face interaction, you can visit Takealot’s physical address on the 12th Floor, 10 Rua Vasco Da Gama Plain, Foreshore, Cape Town, 8001.
Takealot social media pages
Takealot is active on the following social media platforms. Feel free to contact them with any complaints.
When to contact Takealot
Takealot Customer Service is available on weekdays from 7 a.m. to 10 p.m. and on weekends and public holidays from 9 a.m. to 6 p.m. SAST.
Note that communication lines may be temporarily closed during Christmas and New Year’s Day and some holidays.
Takalot help pages
Takealot’s Help page is a valuable resource for finding answers to common questions and concerns.
- Visit the help page at takealot.com/help-centre
- Use the search box to find specific information or browse through the provided links.
- If you still need assistance, click on the “Contact Us” button on the help page.
- Fill out the contact form with your name, email address, and message, then click send.
Takealot Contact Number & Customer Service FAQs
What is the Takealot customer service phone number?
Takealot’s main customer service number is 087 362 7666. You can reach them for assistance with your orders, returns, or any issues related to the website or mobile app.
How do I contact Takealot if I have an issue with my delivery?
For any delivery-related concerns, you can contact the Takealot Delivery Team Driver Hotline at 087 362 7666. This hotline is specifically for issues that occur during delivery.
What is the best time to contact Takealot customer service?
Takealot’s customer service is available from 7 a.m. to 10 p.m. on weekdays, and 9 a.m. to 6 p.m. on weekends and public holidays. Make sure to contact them during these hours for a prompt response.
Can I contact Takealot via WhatsApp?
Currently, Takealot does not offer a customer service option via WhatsApp. You can use their main contact number, and email addresses, or reach out to them on social media for support.
What is Takealot’s email address for complaints?
For general complaints, you can email complaints@cgso.org.za. For corporate inquiries, use corporate.customer@takealot.com, and for marketing inquiries, email marketing@takealot.com.
Does Takealot have a specific contact number for cancellations?
Yes, for order cancellations, you can contact their support team at +27 87 362 8000. They will assist you with canceling orders or managing changes to your existing order.
Where is Takealot’s head office located?
Takealot’s head office is on the 12th Floor, 10 Rua Vasco Da Gama Plain, Foreshore, Cape Town, 8001. While most customer support is handled online or via phone, you can also visit this address for specific matters.
How do I reach Takealot on social media?
Takealot is active on the following social media platforms:
Twitter
Facebook
Instagram
LinkedIn
Feel free to reach out to them via these channels for inquiries or assistance.
What should I do if I can’t get through to Takealot by phone?
If you can’t reach Takealot by phone, consider using their email addresses or visiting the Takealot Help Page at takealot.com/help-centre. There, you can browse their FAQs, submit a query through the contact form, or search for other support options.
Can I visit Takealot’s physical office for customer support?
Yes, you can visit Takealot’s physical office at their Cape Town headquarters if you prefer face-to-face interaction. However, most customer inquiries are handled more efficiently through their online and phone-based support channels.